Frequently Asked Questions
Everything you need to know about your Fred Meyer Rewards shopping experience.
How do I earn rewards points on my fashion purchases?
You earn points automatically every time you shop for apparel, shoes, and accessories using your Rewards card or digital ID at checkout.
What is the return policy for clothing and footwear?
We offer a 30-day return window for all fashion items. Products must be unworn, have the original tags attached, and be accompanied by a receipt or your Rewards account history.
Can I use my Rewards rebates to buy designer brands?
Yes, your Rewards rebates can be applied as a discount toward any fashion brand available in our store, including premium labels and seasonal collections.
How long does shipping take for online apparel orders?
Standard shipping typically takes 3-7 business days. Rewards members may qualify for expedited shipping options depending on their current membership tier.
Do you offer size exchanges if an item doesn't fit?
Absolutely. You can exchange an item for a different size at any of our physical locations or initiate an exchange through our online portal, subject to stock availability.
How do I track my order once it has been placed?
Once your order ships, you will receive an email with a tracking number. You can also view your order status and history directly within the Fred Meyer Rewards mobile app.